iPhone Users Report Missing “Recent” Call Indicator after iOS 26 Update

After updating to iOS 26, many iPhone users—including those on iPhone 16 Pro and iPhone 14 Pro Max—have reported a frustrating flaw in the Phone app call history. The issue mainly affects users who have contacts with multiple phone numbers saved.

What Exactly Is the Problem?

In earlier versions like iOS 18, when a contact had multiple phone numbers, tapping the “i” (info) button in the call log would clearly show which number was marked as “Recent”—indicating the exact number that was last used or received a call from.

However, in iOS 26, this “Recent” tag is missing. When users open call details, they can no longer identify which phone number was actually used if a contact has multiple numbers saved. This creates confusion, especially for business users and people managing large contact lists.

Temporary Workaround Discovered

Some users noticed that:

Long-pressing the phone number in call history
Then selecting Call or Message
Displays the actual number that was recently used

While this works, it is clearly a workaround—not a proper fix.

Apple Support Response: Mixed Signals

Several users contacted Apple Support, but experiences varied:

Some Apple executives acknowledged that multiple cases were reported, with a fix supposedly scheduled for 19 November 2025
Others stated Apple does not recognize it as a bug, even when users recreated the issue during live support chats
Restarting the iPhone using volume + power buttons was suggested, but the issue returns within a day

Troubleshooting Steps That Helped Some Users

If your Phone app shows “No Recents”, try the following:

Delete any VPN profile
Settings → General → VPN & Device Management
Disable Call Screening & Silence Unknown Callers
Settings → Phone
- Turn off Call Screening
- Disable Silence Unknown Callers
Check Date & Time Settings
Settings → General → Date & Time → Enable Set Automatically
Reset Network Settings
(This won’t delete data but will reset Wi-Fi and cellular settings)

Report the Bug to Apple

Apple may not respond individually, but mass feedback helps prioritize fixes.

Visit Apple Feedback Portal
Select “Report a Bug”
Mention that the issue began after updating to iOS 26

Final Thoughts

This appears to be a known but unresolved iOS 26 bug, especially affecting users with multiple phone numbers per contact. Until Apple officially acknowledges and fixes it, the above steps may help restore call history visibility.

If you’re facing this issue, you’re definitely not alone—and the more users report it, the sooner Apple is likely to act.