Whatsapp can’t download this document because it’s no longer on your phone

Whatsapp being one of the biggest platforms to connect with your family friends is now adding many new features. Smooth media transfer over the Whatsapp is what makes it as user first choice.

But recently many WhatsApp user are facing issue with the Whatsapp media unavailable on iPhone and Android. The error is usually linked downloading the files over whatsapp. While downloading any files from Whatsapp it says this document is no longer available whatsapp. Similar other errors are reported wile downloading the images or video over WhatsApp:

How to fix Whatsapp can’t download this document because it’s no longer on your phone : iPhone/Android/iPad

If you are seeing Whatsapp can’t download this document because it’s no longer on your phone on your iPhone then the error is generally reported if the media files are too old in your WhatsApp app. 

Why I am unable to download media from Whatsapp :

There are few common reasons listed below which can be possible reasons that you are not able to download media on your WhatsApp:

• In most of the cases such files are sent to you very long ago and you are trying to download it after few days or months. This is because WhatsApp saves all the media sent from one user to other in their servers. And after some time the data is deleted from the servers. So if you’re trying to access the data that you deleted by WhatsApp from its server then you may see errors like “whatsapp can’t download please ask that it be resent to you”
• The other reason could be, you have downloaded a media file on your phone and saved it. Now if you have deleted the file from gallery, you won’t be able to access the files again. In this case is generally see the error :Whatsapp can’t download this document because it’s no longer on your phone

So in most of the cases if you are unable to download the media files on WhatsApp then this could be due to media missing from your phone or WhatsApp servers.