WhatsApp Shows Blank White Screen on iPhone XS and iPhone 7 Plus

Many iPhone users, especially those using iPhone XS, XR, X and iPhone 7 Plus, have recently reported a frustrating issue: WhatsApp opens to a blank white screen and fails to load. Messages may still arrive, but the app itself refuses to open fully, showing nothing but a white screen.

If you’re facing this issue on your iPhone, you’re not alone. Here’s what could be causing the problem, and what steps can be taken to fix it.

What’s the Problem?

After installing or updating WhatsApp on an iPhone 7 Plus or iPhone XS, users are:

Seeing a white or blank screen when opening the app
Unable to access chats or settings
Receiving notifications, but unable to open messages
Stuck even after reinstalling or restarting

This problem seems especially common among users running iOS 15.8.4 or earlier.

Why This Is Happening

The issue may be caused by:

Compatibility problems between WhatsApp and older iOS versions
App cache or corrupted data during setup
Lack of recent updates from WhatsApp for older devices
A bug introduced during recent app updates

WhatsApp officially recommends using:

iPhones running iOS 15.1 or newer
However, some recent updates may not function correctly on older iPhones even with iOS 15

Fixes to Try For WhatsApp Shows Blank White Screen on iPhone XS and iPhone 7 ?

Here are several troubleshooting steps that have helped some users:

1. Force Close and Restart WhatsApp

Swipe up from the bottom of the screen, remove WhatsApp from the recent apps list, then reopen it.

2. Restart Your iPhone

A simple reboot can clear temporary glitches. Hold the power button and restart your device.

3. Reinstall WhatsApp

Delete WhatsApp from your iPhone.
Restart the device.
Reinstall WhatsApp from the App Store.
Login and check if the app works after fresh setup.

4. Update iOS

Make sure your iPhone is running the latest available version of iOS. Go to:
Settings > General > Software Update

Some users found relief by updating to the most recent version of iOS available for their device.

5. Contact WhatsApp Support

If all else fails, reach out to WhatsApp:

Open Safari or Chrome
Go to: https://www.whatsapp.com/contact/
Choose iPhone as your platform and describe the issue clearly

Still WhatsApp Not Working?

Many users have tried every possible fix and still face the white screen issue, especially on iPhone 7 Plus. If you are in this situation:

Monitor for future app updates – WhatsApp may patch this bug in upcoming versions.
Consider using WhatsApp Web on a desktop browser temporarily.
If WhatsApp is critical, you may consider using a newer iPhone model where compatibility is ensured.

Final Thoughts

The WhatsApp white screen issue on iPhone XS and iPhone 7 Plus is a real problem affecting many users. While reinstalling and updating iOS can sometimes help, the issue may ultimately lie with WhatsApp’s recent changes and support limitations for older devices.

Keep an eye on official support channels and App Store updates for the latest fixes.