Facebook “Your Files Can’t Be Uploaded” Error – How to Fix It in 2025

Many users have reported seeing the frustrating “Your files can’t be uploaded” error when trying to post photos or media on Facebook. This error can occur even when there is no problem with your internet connection, file size, or the browser being used.

If you’re facing this issue in 2025, you’re not alone. The error typically shows up while attempting to upload images on Facebook’s desktop version, and sometimes even affects uploads to Instagram or Messenger.

In this blog, we’ll explore the reasons behind this error and provide step-by-step solutions.

What Causes the “Your Files Can’t Be Uploaded” Error on Facebook?

This error message appears even when:

• The internet connection is working properly
• The image files are not edited or oversized
• You are using a modern, updated browser

The real reason for this issue often involves:

• Interference from VPN services like NordVPN
• Security settings in antivirus programs such as Avast
• Browser cache or outdated software
• Facebook platform bugs on desktop

Common Scenarios Reported by Users

Users have noticed that:

• Uploads fail on Chrome, Firefox, and Edge
• The message appears instantly or shortly after selecting files
• The same files upload successfully from mobile devices
• Messenger image uploads are also affected
• VPN threat protection or antivirus web shields cause disruptions

How to Fix “Your Files Can’t Be Uploaded” Error on Facebook

1. Turn Off VPN Threat Protection

Many users have found that disabling “Threat Protection” in NordVPN solves the problem.

Steps:

• Open your VPN client (e.g., NordVPN)
• Navigate to the settings
• Turn off or pause “Threat Protection” or “Web Protection”
• Retry uploading your files to Facebook

Alternatively, you can exclude Facebook’s domain from being filtered:

• Go to the “Activity list”
• Find Facebook.com
• Use the exclusion option to bypass scanning for that site

This fix allows you to keep your VPN active while resolving the upload error.

2. Temporarily Disable Antivirus Web Shield

If you’re using antivirus software like Avast, its web shield feature may block upload requests.

Steps:

• Open Avast or your antivirus software
• Locate the Web Shield or HTTPS scanning feature
• Disable it temporarily
• Try uploading your images on Facebook again

3. Use a Mobile Device

Many users have been able to successfully upload files from the Facebook mobile app.

Steps:

• Transfer your photos to your smartphone
• Open the Facebook app on your phone
• Upload the images from your mobile device

This serves as a quick workaround when desktop uploads fail.

4. Update Your Browser

Outdated browsers may cause compatibility issues with Facebook’s uploader.

Steps:

• Open your browser settings
• Check for updates under “About” or “Help”
• Download and install the latest version
• Clear your browser’s cache and cookies
• Restart the browser and try again

5. Clear Temporary Files

Cache and temporary data can interfere with Facebook uploads.

Steps:

• Go to browser settings
• Choose “Clear browsing data”
• Select cache, cookies, and site data
• Reopen the browser and log in to Facebook

Final Thoughts

The “Your Files Can’t Be Uploaded” error on Facebook in 2025 is most often caused by interference from VPNs or antivirus software, rather than a problem with Facebook itself. Turning off features like web protection or threat detection has proven to be an effective solution for many users.

By following the troubleshooting steps in this guide, you can resolve the issue and return to posting your photos and updates without disruption. If the problem continues, reporting it to Facebook Support is recommended, though responses may be delayed.