How to Fix British Gas Top Up Not Working ?


British Gas Top Up not working? UK largest energy and home service British Gas is reported with many issues recently. Many users are reporting that their British Gas Top Up not working. Welcome to our blog SkyLineStudy and in this article we will demonstrate some possible fix if British Gas Top Up not working on your iPhone , iPad or Android phone or online through PC.  British Gas Top Up not working randomly and user are not sure on  “Why is Ticket To Ride  App Not Working Today”? Like one user reported as :

“Since Morning British Gas I’m struggling with I’ve topped up twice using online app not registered running low bank holiday weekend anyone there to help automated really not helping x with me disabled husband a pensioner with dementia don’t need more stressx

How to Fix British Gas Top Up Not Working ?

While doing top up on the official website of British Gas it is giving proxy error, Reason: Error reading from the remote server. For some other user the British Gas payment gateway is not working. The payment gateway is not working and after uploading the reading it keeps on buffering. If British Gas app is not working or you are not able to top up then in this article we have listed some possible ways to fix it.

Why Birtish Not Working ?

British Gas Top Up Not Working

There are many different ways in which you can top up British Gas. But while making online payments if you are facing issue related to payment failure or payment stuck issues then there could be below possible reasons for it.


Common reasons British gas top up Not Working:

  • British gas Server Issue not working therefore the app will not work
  • There can be scheduled maintenance of British gas
  • Your Internet Connection is not stable or unreliable
  • British gas App incompatible/old version

How to Fix “British gas Not Working” iPhone/Android / iPad?

 To fix the “British Gas Top Up Not Working” issue, try below listed fix

1. Check British Gas  App Server Status

One of the major reason on Why British Gas App Not Working problem, is due to server outage. The server outage could be due to various reason. So if the Server is not working or server is down, the mobile app will not work or load properly. You can get this information from the official page of the British Gas  . If the server is not working then you should wait for few hours and the issue will be rectified by the technical team of app developers.

How to Fix British Gas Top Up Not Working ?

2.  Update British Gas App to latest version

If the British Gas  app stopped working issue on their device then this could be due app not compatible with the device. Make sure that you are using the latest version of app and the device is compatible.


3. Clear Cache of British Gas   App

If British Gas Top up is Not Working on your device then fix is to clear the cache of British Gas from the phone settings. To clear the cache of British Gas  App, Go to > Settings > Apps > British Gas  > Clear Cache and data. Reboot the phone and check if this fixes the issue.

4. VPN Settings 

Using VPN software/apps on your phone then this could be issue and can cause British Gas  App Not Working issue. Most of the apps work on secured connection and VPN changes the IP address frequently. Hence the app may not work or even block the app installed your phone from accessing British Gas  account. Therefore always Disable VPN on your phone while accessing apps.

6. Toggle Internet Connection

Any issue in your internet service can cause British Gas App Not Working. Again the some apps work better on stable internet connection and if internet speed is poor at your end the app may not work properly. Try toggling your internet connection to WiFi or mobile data and check if it work in any of those.

7. Restart Your Phone

If after trying all the above steps, if British Gas App Not then the issue could also be in the device or  a software glitch. To fix that reboot your device/phone/PC and check if this fixes the issue.

Conclusion: Hope this article “British Gas Not Working” helped you to understand the issue and helped you? Do tell us by commenting below.  

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