Gemini Stuck on “Just a Second” Screen: Why It Happens and How to Fix It

If you’re seeing the message “Just a second…” endlessly while using the Gemini AI app or web version, you’re not alone. Many users have recently reported that Gemini freezes on this message and never responds to their prompts, even with a strong internet connection.

According to multiple reports, this issue started around October 28, 2025, and continues to affect both the Gemini web and mobile app. Users mention that random prompts trigger the problem — roughly one out of every three — while others work as expected.

What Is the “Just a Second” Error in Gemini?

The “Just a second…” message usually appears when Gemini is processing your input or connecting to Google Search for enhanced answers. However, when this message stays indefinitely and the AI never responds, it indicates a stalled request or a temporary service failure.

In most cases, the error does not relate to your internet connection or device. Instead, it may be due to:

A temporary server-side issue on Google’s end.
A corrupted chat session that failed to load properly.
Browser or app cache interference.
Gemini’s backend temporarily throttling or blocking certain prompts.

User Reports About the Problem

Many users across Gemini’s support forums describe identical experiences:

“Today I started to get this message of ‘Just a Second’ for an infinite time. Yesterday it worked fine. I tried restarting my device, clearing cache, and even switching accounts — nothing helped.”

Another user confirmed that the issue continued for days, even after trying new accounts and different networks.

This suggests that the problem is not limited to one device or region, but rather a broader system-side bug affecting some of Gemini’s servers or prompt processing features.

Official Recommendations from the Gemini Community

A volunteer product expert named Fred SR shared the following troubleshooting steps, which have helped some users restore functionality.

1. Start a New Chat

In many cases, a single chat thread becomes corrupted and stops responding.

Open a new chat in Gemini and retype your prompt.
If the new chat works normally, the issue was specific to the old session.

2. Use Incognito or Private Mode (Web Only)

Try opening Gemini in an Incognito or Private Window and log in again.

This removes any browser extensions or cached data that may interfere.
Check if Gemini responds properly to prompts in this mode.

3. Send Feedback to the Gemini Team

If the issue continues, report it directly to Google’s Gemini team:

On Web: Click the Help (?) icon → Send Feedback.
On App: Tap your profile icon → Help & Feedback → Send Feedback.

This step sends diagnostic logs from your session, allowing Google engineers to pinpoint and resolve the root cause faster.

Persistent Issues Even After Troubleshooting

Some users have confirmed that the problem persists even after trying every recommended step — restarting devices, using new accounts, or switching from Wi-Fi to mobile data.

“I’ve tried new chat, different networks, and even logged in from school. It still happens no matter what I do. Started October 28 and still continues October 31.”

In these cases, it’s most likely a server-side or API-level issue that users cannot fix manually. Google will need to roll out a backend patch or update to fully resolve it.

Temporary Workarounds

While waiting for a permanent fix, try these practical steps:

Switch Between App and Web: If one platform is stuck, the other may still respond.
Avoid Random Prompts: Some prompt categories seem to trigger the error more often.
Check Google Workspace Status: Occasionally, Gemini service interruptions are listed under Google’s status dashboard.
Clear Cache Periodically: Go to your browser or app settings and clear temporary files before each new session.

Final Thoughts

If your Gemini AI app or website is stuck on “Just a Second…”, the issue is most likely not on your end. It appears to be a temporary technical glitch affecting random sessions across multiple users.

Until Google releases an update or server fix, the best you can do is:

Start a new chat.
Try Incognito mode.
Send detailed feedback directly to Google.

Stay patient — Gemini’s development team is likely aware of the issue, and fixes are often rolled out silently through background updates.