“Playauth Playintegrity Verification Failed” – How to Fix This ChatGPT Login Issue on iPhone and Android

Problem: ChatGPT login error – “Playauth Playintegrity verification failed” on iPhone 16, iPhone 15, Android, and Desktop

Many users have recently reported login issues with the ChatGPT app. The error reads:

On Android, the message is often:

“Playauth Playintegrity verification failed”

Users across various devices—iPhone 16, iPhone 15, Android phones like Samsung S23+ and Pixel 6a, and desktop—are affected. Some iOS users also see “Sign in failed: Bad URL”.

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What’s Causing the Error?

• The error usually appears while logging into the ChatGPT app, not the website.
• On the web version, ChatGPT works fine via Safari or Chrome.
• Users have reported it happening after system updates or app reinstalls.
• The issue may be linked to Play Integrity checks, VPN usage, or mismatched system time/date.

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Fixes That Have Helped Users

Universal Fixes (All Devices)

1. Set time & date to automatic.
2. Restart your device.
3. Try logging in from a browser instead of the app.
4. Manually select “Log In” instead of social sign-ins (Google/Apple).
5. Uninstall and reinstall the ChatGPT app.

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Android Fix (e.g., Samsung S23+, Pixel 6a)

1. Clear cache for Google Play Store.
2. Uninstall Play Store updates → update again.
3. Install latest ChatGPT app version.
4. Clear cache for the ChatGPT app.
5. Reboot the phone and retry.
6. If your device is rooted with Magisk, install the Play Integrity Fix module and reboot.

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iPhone/iOS Fix (iPhone 16, 15)

1. Turn off iCloud Private Relay.
2. Disable any VPN or DNS service (e.g., AdGuard).
3. Clear your Google login info from Safari if using Google sign-in.
4. Try signing in again after restarting the device.

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Final Thoughts

The error “Playauth Playintegrity verification failed” appears to be connected to how ChatGPT verifies device trust. In many cases, fixing system settings and reinstalling the app resolves it. If the issue persists, using the browser version is a reliable workaround.

If you’ve tried everything and nothing works, consider reporting it through OpenAI’s Help or their in-app support once accessible.