Phone Pay /Google Pay / UPI Camera Shows Black Screen on iPhone ? [Fix]

If you’ve recently updated your iPhone 16, 15 to the latest iOS version and noticed that the camera in Google Pay is showing a black screen, you’re not alone. This frustrating bug is affecting iPhone users — particularly when trying to scan QR codes for payments.

This is annoying issue as the iPhone Camera not working for QR Scanner and UPI apps after iOS 18.4 and latest releases.

Users report that while UPI via contacts or bank accounts still works, the camera fails to open, making it impossible to scan codes for merchant payments.

What’s Causing the Issue?

This appears to be a software bug introduced with recent iOS updates. The issue is especially common on iPhones like the iPhone 12 Pro, 13, and 14, 15 and iPhone 16 Pro Max where:

• Google Pay’s QR scanner goes black or does not work on iPhone
• The front camera works, but the rear camera doesn’t
• Restarting the app doesn’t help

How to Fix -PhonePay /Google Pay / UPI Camera Shows Black Screen on iPhone ? [Fix]

1. Update iOS to the Latest Version
   Users have found success after updating to the latest available iOS version via:
   Settings > General > Software Update
2. Force Close and Reopen the App
   Swipe up from the bottom and close Google Pay, then relaunch it.
3. Restart Your iPhone
   In some cases, a full reboot helps — although only temporarily.
4. Switch Camera Modes Temporarily
   Open the native Camera app and:
   • Switch between front and back cameras
   • Try changing from Photo to Video mode
   • Use zoom levels like 0.5x, 1x, or 2x

Then go back and reopen Google Pay.

5. Use Another App That Accesses Camera First
   Open Snapchat, Instagram, or your Camera app to “wake up” the rear camera, then switch back to Google Pay.