Fix Gemini Error : “Error generating video. Please try again with a different prompt”

Gemini: Whisk AI Error Animating Images

Many users subscribe to Gemini AI for its advanced image and video generation features, but some are running into a frustrating issue: the “Error generating video. Please try again with a different prompt” message. This error appears even when users provide no prompt at all, making it unclear what the real problem is.

Gemini Error : “Error generating video. Please try again with a different prompt”

The Issue Reported

One user explained the situation:

On a paid Gemini subscription, every attempt to animate or generate video fails with the same error.
To troubleshoot, the user created a new free account on the same device. On the free account, video generation worked perfectly.
This suggests the problem is not related to the device or prompt, but rather something tied specifically to the subscriber account.

Possible Causes

While Google has not officially detailed every cause of this issue, some common explanations include:

Account flag or error state
- Your main Gemini account may be stuck in an internal error state or have a flag that blocks video generation.
Subscription-related bug
- Paid accounts may sometimes encounter misapplied restrictions or server-side errors not present on free accounts.
Content filters or policy triggers
- If past prompts triggered moderation filters, your account may be temporarily restricted from certain features.

Steps You Can Try

If you encounter this error, here are steps worth testing:

Clear cache and cookies in your browser or mobile app.
Log out and back in with your subscriber account.
Try a different device or network to rule out connectivity issues.
Check for app updates if you are using the Gemini app.
Contact Google Support and explain that the issue is account-specific. Provide evidence that the same device works fine on a free account.

Using Gemini’s Image Refinement

While video generation may be glitchy, Gemini still allows you to refine images with image generation tools. The more specific and descriptive your prompts are, the better the output will match your vision. For example:

Instead of saying “a forest”, say “a misty pine forest at dawn with golden sunlight breaking through the trees”.
If the result isn’t quite right, refine the prompt by adding details about mood, color palette, or composition.

Your imagination sets the limit, but precision helps Gemini deliver results that are closer to what you have in mind.

Final Thoughts

The “Error generating video” problem with Gemini’s Whisk AI is frustrating, especially for paid subscribers. Since the same device and prompts work on free accounts, it is almost certain this is an account-level issue. Submitting a support ticket and requesting an account reset or fix is currently the most effective solution.

In the meantime, you can still leverage Gemini’s image refinement features to create high-quality visuals while waiting for the video generation bug to be resolved.