QuickBooks Not Opening and keeps Crashing on macOS Sonoma? [Solved]


Many Macbook users are reporting issue after macOS update that the  Quickbooks keeps crashing on their system. The issue started after MacBook was updated to macOS Sonoma and after this while trying to launch QuickBook, it keeps crashing with following error

Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000


QuickBooks keeps Crashing on macOS Sonoma 2023

The accounting software from intuit seems to fail to launch on the new macOS Sonoma and lots of user have to forceuly downgrade to Venture to avoid this issue. One user reported (source 1)

QB 2019 crashes every single time with Sonoma. I downgraded to Ventura the very same evening and now all works fine again.

source 1

Why QuickBooks is not working after MacOS Sonoma update and how to fix it ?

After contacting the customer support of QuickBooks it appear that the support team is aware of the issue and we can expect a fix soon. AS per the QuickBooks Team support   “At this time, there’s no mentioned ETA for when macOS Sonoma (version 14) will be compatible with QuickBooks Desktop for Mac 2021. The program doesn’t fully support yet which might cause the issue you’re encountering in the system.”

The QuickBooks 2019 web users are also facing issue on the MacBook with Sonoma as the print function is also not working. The users can’t print receipts from QuickBooks online


The only possible solution to run the QuickBooks 2019 without downgrading macOS, is to run QB 2019 in a Ventura virtual machine.

Permanent solution to fix the issue is contact Quickbooks support. As they have to update their app for MacBook to be compatible with Sonora.

Meanwhile we recommend you to take backup of your QuickBooks data of your company file. Please read this article for step wise process to take up backup on QuickBooks 2019.

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