How to fix Cannot Find “Manage Billing” for ChatGPT Plus Membership ?

If you’re a ChatGPT Plus subscriber trying to update your payment method or download invoices but can’t find the Manage Billing option, you’re not alone. Many users have noticed that the billing tab has disappeared from the settings menu in the web interface.

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Why You Can’t See the Billing Tab

OpenAI recently updated its ChatGPT interface and reorganized some account management features. As a result, the “Billing” section that used to appear under profile settings is no longer visible in the usual spot.

How to Access ChatGPT Plus Billing and Payment Options

Even though the tab is missing, you can still access your subscription and manage payment details by following these steps:

1. Open ChatGPT on desktop.
2. Look at the bottom-left corner of the screen.
3. Click “Add Team Workspace.”
4. You’ll be redirected to a page showing your subscription details.
5. Select “Manage My Subscription” — this will open your Stripe billing page, where you can:
   • Update your credit/debit card
   • View or download invoices
   • Cancel or renew your subscription

Accessing Old Invoices After Downgrading to Free Plan

If you’ve canceled your Plus plan and can’t access previous billing invoices, you might encounter a redirect issue where ChatGPT sends you back to the chat screen. Unfortunately, OpenAI’s system currently restricts invoice access for inactive accounts.

To retrieve old invoices:

• Try logging into your Stripe customer portal via the original billing email receipt from OpenAI.
• If that doesn’t work, contact OpenAI support and request invoice copies manually.

Final Thoughts

This billing navigation issue is likely temporary and part of ongoing UI updates. Until OpenAI restores the billing section directly in settings, users can still manage subscriptions safely through the Stripe link accessible via the “Add Team Workspace” option.