Google Pay/UPI App Camera Not Working on Android? Try These Fixes (Samsung, OnePlus, Redmi)

If your Google Pay, Phone Pay and other UPI camera is not opening or showing a black screen while trying to scan QR codes on your Android phones like Samsung, Oneplus etc, you may be dealing with a camera permission or app conflict issue. This problem has been seen on Samsung, Redmi, Realme, OnePlus, and other Android brands — especially after recent Android system updates.

Google Pay/UPI App Camera Not Working on Android? Try These Fixes (Samsung, OnePlus, Redmi)

Common Symptoms:

  • QR scanner opens to a black screen
  • Camera preview never loads
  • Payment via UPI/contact works, but QR code scan fails
  • Other apps like WhatsApp or Instagram use the camera without issues

✅ 1. Check Camera Permissions

  • Go to Settings > Apps > Google Pay > Permissions
  • Make sure Camera access is set to “Allow”

✅ 2. Restart the App and Device

  • Force stop the app: Settings > Apps > Google Pay > Force Stop
  • Reboot your phone and try again

✅ 3. Clear Cache and Data

  • Settings > Apps > Google Pay > Storage
  • Tap Clear Cache (and Clear Data if needed — you’ll have to log in again)

✅ 4. Open Another Camera App First

  • Open Snapchat, Instagram, or your phone’s Camera app first
  • Then return to Google Pay and try scanning again

✅ 5. Update Google Pay

  • Go to the Google Play Store
  • Search Google Pay and install any available updates

✅ 6. Use Google Pay Lite (Optional)

Some users report better stability with the Google Pay Lite version, especially on entry-level or older Android devices.


🧩 Final Thoughts

Google Pay camera issues on Android are usually related to permissions, cache corruption, or conflicts after system updates. In most cases, simply clearing the cache, updating the app, and restarting the phone solves the issue.

If not, scanning QR codes using the built-in phone camera or UPI ID options is a good temporary workaround.

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