If you’re trying to update your payment method, cancel your subscription, or download invoices for ChatGPT Plus — and can’t find the billing section — you’re not alone.

Many users report that the “Manage Billing” or “Subscription” tab is no longer visible in the usual profile settings area. This can be confusing, especially if you need to update payment details or retrieve invoices for tax purposes.

Here’s what’s happening and how to fix it.

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Why You Can’t See the Billing Tab Anymore

Previously, ChatGPT Plus subscription settings were visible directly under Profile Settings → Billing.

However, the web interface has changed. The billing section is now somewhat hidden and not immediately accessible from the standard profile dropdown.

This has led many users to believe:

• Their subscription disappeared
• Billing was removed
• They cannot cancel or modify their plan

In most cases, the subscription still exists — it’s just accessed differently.

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How to Manage Your ChatGPT Plus Subscription

If you cannot find the billing tab, follow these steps:

1. Log in to ChatGPT on the web.
2. Look at the bottom-left corner of the interface.
3. Click on “Add Team workspace.”
4. You’ll be redirected to a subscription management page.
5. There, select “Manage my subscription.”
6. This will redirect you to Stripe, where you can:
   • Update payment methods
   • View invoices
   • Cancel your subscription

This is currently the working method to access billing controls.

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Why Does Chat GPT Redirect to Stripe?

ChatGPT Plus subscriptions are processed via Stripe (a payment processor). When you select “Manage my subscription,” you are redirected to a secure Stripe billing portal where:

• Your saved payment method is stored
• Billing history is available
• Subscription cancellation is handled

Stripe manages the financial side of your subscription.

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Can’t Access Old Invoices After Cancelling?

Another common issue:

You were previously subscribed to ChatGPT Plus, but now you’re on the free plan — and you can no longer access billing history or invoices.

Users report that:

• Navigating to the old billing link redirects to the chat page
• No billing tab appears in settings
• Invoices are inaccessible

This is especially problematic for users needing invoices for tax or accounting purposes.

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What to Do If You’re Now on the Free Plan

If you cannot access invoices after cancelling:

• Try the “Add Team workspace” method described above
• Check your email for past Stripe receipts
• Search your inbox for “Stripe” or “ChatGPT invoice”
• Contact OpenAI support and request invoice copies

In most cases, Stripe emails are sent at the time of payment, which can be used for tax documentation.

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Why Is the Billing Option Hard to Find?

Some users feel the subscription management option is unnecessarily hidden. While the billing tools still exist, they are not prominently displayed.

This may be due to:

• UI redesign
• Workspace-focused interface changes
• Migration to unified billing systems

Regardless of intent, the result is confusion for many users trying to manage payments